Privacy at SyncStock.ai

We process invoices, catalogs, and product data that power your Shopify store. This page explains what we collect, why, and how to reach us about privacy or data rights.

What we collect

  • ✓Invoice, catalog, and price list files you submit for processing.
  • ✓Product, variant, barcode, and inventory data from your Shopify store (scopes you approve).
  • ✓Operational metadata you create in the app (assignments, notes, approvals).
  • ✓Support communications you send to us, including the contact email below.

How we use it

  • •To extract and match invoice lines to your Shopify products.
  • •To improve matching accuracy for your vendors over time.
  • •To provide support, auditing, and billing for your account.

We do not sell your data. When we use external AI services (e.g., for text extraction), your data is not used to train public models.

Data retention

We retain data only as long as needed to deliver the service, comply with legal requirements, or as you instruct.

Access & deletion

You can request access to or deletion of your data. Email us from the address tied to your store for verification.

Security

Data in transit is encrypted over TLS. Data at rest lives on secured infrastructure with access controls.

Have a privacy question or need a data request handled? Email [email protected].